Privacy Policy

1. Data Controller

DelIPTV operates this service. You can contact us at support@deliptv.com for any data-related inquiries.

2. Data We Collect

• Technical TV identifier (Samsung DUID, derived into a SHA-256 hash — never stored in plain text).
• Device public code (DEL-XXXX-XXXX): visible identifier the user can share to manage their playlist.
• User's M3U/M3U8 playlist URL, encrypted with AES-256-GCM in the database. DelIPTV can technically decrypt it to link it to the TV.
• Admin activity logs (actions performed by administrators on devices and licenses).
• Technical app diagnostics: startup and device capabilities (model, version, codecs), errors, server response times and, for each channel played, whether picture and sound arrive, buffering and start-up time, together with the channel name. It is linked to the device code, not to your name or email, and never includes playlist or channel URLs, usernames, passwords or tokens: for each URL we only keep a fingerprint of the server and the shape of the path. It is used to detect failures and support you without asking what happened, and it is deleted automatically after 30 days.
• Source IP address in portal requests (for audit and abuse protection).

3. What DelIPTV Does NOT Do

• Does not sell or provide audiovisual content.
• Does not use channel names from the technical diagnostics for advertising or profiling: only to debug playback, and deletes them after 30 days.
• Does not share your data with content providers.
• Does not promise total anonymity: your playlist URL is stored encrypted in our database.

4. Legal Basis

Processing is based on the performance of the service contract (Art. 6.1.b GDPR). Without the minimum technical data (device identifier and playlist URL), the service cannot function. Technical diagnostics rely on our legitimate interest in making playback work and supporting you (Art. 6.1.f GDPR); you can object by writing to support@deliptv.com.

5. Data Retention

Device and playlist data is retained while the device has an active or trial license. App technical diagnostics are deleted after 30 days and other technical logs after 90 days. You can request complete deletion by writing to support@deliptv.com.

6. Your Rights

You have the right to access, rectify, delete, restrict, and port your data. Contact support@deliptv.com to exercise these rights.

7. Cookies

This site does not use tracking or advertising cookies. Technical session cookies necessary for the portal to function may be used.